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Spotify Wont Says I Need To Be Online To Download

If your tracks won't stay downloaded to your device, we recommend reinstalling the app before downloading the tracks again. Why do I need to go online every 30 days? This is so Spotify can check your Premium’s still active and count plays to compensate artists. The easiest way to download it is through your phone, but keep in mind your Samsung smartwatch will need to be connected to your phone for this to work. Download Spotify. Run the Galaxy Watch.

Premium Duo is the subscription plan for two people living together.

  • Each member has their own Premium Individual account, so there’s no need to share login details.
  • Plus Duo Mix - a playlist based on the tastes of both people on the plan.
  • Share playlists with each other to build your libraries.

Get started

Starting a Premium Duo plan makes you the plan’s manager. You can:

  • Handle payments
  • Set the address
  • Invite and remove members

Sign up at www.spotify.com/duo.

Note: You can’t change the plan manager once they’ve signed up.

Note: You can’t pay for Premium Duo by mobile, or with another company. If you already pay this way, you first need to cancel and wait for your current Premium to end.

To join someone else’s plan, you must:

  • Live with the plan’s manager (the person who started the plan).
  • Log into (or sign up for) your own account.
    Note: The plan’s manager may need to log out first if they're on the same device.
  • Enter the correct address.

The Duo plan’s manager needs to send you an invite to join. They can do this by logging into their Duo page at https://www.spotify.com/account/duo/invite/. They can also check the address there.

Note: If you already have Premium through another company, you first need to cancel and wait for your current Premium to end.

You're only allowed to change Duo plans once a year.

Manage your Premium Duo plan

The plan’s manager can invite or remove members by logging into their Duo page at https://www.spotify.com/account/duo/invite/.

The invitee needs to log into (or sign up for) their own account to open an invite.

The plan's manager may need to log out first if they're on the same device.
Note: You're only allowed to change Duo plans once a year.

If you move, or the wrong details were entered at signup, the plan’s manager (the person who started the plan) can change the address by logging into their Duo page at www.spotify.com/account/duo.

Existing members may be asked to confirm the new address to continue using the plan.

To cancel or switch your plan:

  1. Log in to your account page.
  2. Under Your plan, click CHANGE PLAN.
  3. Here you can either switch to another Premium plan, or choose CANCEL PREMIUM under Spotify Free.
    Note: If you were invited to the plan but want to switch to a different one, you first need to choose CANCEL PREMIUM. You can sign up to any plan after that.

Need help?

The Duo plan’s manager manually enters their full address when they sign up. They can check what they entered by logging into their Duo page at www.spotify.com/account/duo.

Duo plan members need to enter this address to accept an invite.

Note: We don’t track your location. We only check your address to verify.

Address not listed?

If your address doesn't autocomplete, enter it then select Find.

If you still can’t find it, select your building, street name, or a close public space or building.

Note: Don't use someone else's address.

Each Duo member needs to log into their own account on their chosen device to listen.

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This means everyone gets their own playlists and saved music, and you don’t have to take turns or share login details.

If you can't listen at the same time, someone's logged into the wrong account. They need to log out, then back in using the email address they used to join the plan.

Says

The plan's manager (the person who started the plan) can check member accounts from their Duo page at www.spotify.com/account/duo.

We only charge the plan’s manager (the person who started the plan), never invited members. We charge the manager the full amount, regardless of if members join.

Already have Premium?

If you already have Premium direct with us, your billing switches automatically - you don’t need to cancel anything.

  • If you’re managing a Duo plan, your new payment date will likely be a few days earlier than usual to cover the price difference between Individual and Duo Premium.
  • If you’re joining a Duo plan, all subsequent payments on your account are made by the plan’s manager. Any remaining Premium time you have is forfeited.

Note: If you already have Premium through another company, you first need to cancel and wait for your current Premium to end.

You can track all this on your account page.

Yes! You can use an existing account to join Premium Duo, keeping your own saved music and playlists. Other members of the plan also use their own accounts, so you don’t need to share login details.

If you’re joining Duo on the same device the plan manager used to invite you, make sure they’ve logged out of their account page first.

Otherwise, the invite link may have expired. Ask the plan’s manager to send you a new link by logging into their Duo page at www.spotify.com/account/duo.

Still not working? Try opening the link in an incognito/private window of your web browser.

If you have Premium, you can download your favorite songs, albums, playlists, and podcasts, so you can listen to them without an internet connection.

You can download up to 10,000 songs on a maximum of 5 different devices.

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Note: If you use the free service you can download podcasts on mobile and tablet.

Note: An internet connection is initially required for downloading. You need to go online at least once every 30 days to keep your music and podcasts downloaded.

Select your device below for more information:

Download music

Note: It’s not possible to download albums or podcasts in the desktop app.

  1. Go to the playlist you want to download.
  2. Switch Download on .

A green arrow indicates the download was successful.

Set the app to Offline Mode

Note: In Offline Mode, you can only play music you’ve downloaded.

  1. Open Spotify.
  2. For Mac: In the Apple menu at the top of the screen, click Spotify.
    For Windows: Click File in the Windows menu at the top of the screen.
  3. Select Offline Mode.

Download music and podcasts

Spotify wont says i need to be online to download free
  1. Go to the playlist, album, or podcast you want to download.
  2. Tap to download.
    Note: On Android, tap Download on to download an album or playlist.

A green arrow indicates the download was successful.

Note: Podcasts you download are automatically saved to Your Library .

Spotify Wont Says I Need To Be Online To Download Free

Set the app to Offline Mode

Note: In Offline Mode, you can only play music and podcasts you’ve downloaded.

  1. Tap Home .
  2. Tap Settings .
  3. Tap Playback.
  4. Switch Offline on.

Download with mobile data

By default, downloading with mobile data is disabled. To enable it:

Spotify Wont Says I Need To Be Online To Download Free Music

  1. Tap Home .
  2. Tap Settings .
  3. Tap Music Quality.
  4. Under Download, switch on Download using cellular.

Tip: We recommend downloading over WiFi to avoid mobile data charges.

Not working?

Check out I need help with my downloads.