by

Denon Spotify App

Select your receiver within Spotify and enjoy your music Summary. Makes your AirPlay- or DLNA-enabled receiver compatible with Spotify Premium. No password required. No 'root' required Disclaimer HiFy is not endorsed, certified or otherwise approved in any way by Spotify. Spotify is the registered trade mark of the Spotify Group. The Spotify Connect feature on Denon receivers simply is so unreliable it is completely useless. The thing is, it's not just my unit, or my model. I have tried it on both the AVR-x3300W I have now, AND the previous unit I had, the AVR-x1300W, with exactly the same results.

For steps to play Spotify on your device, check out Spotify on speakers and sound systems.

If you need help, pick your connection type below for troubleshooting tips.

If Spotify Connect isn’t working for you, make sure:

  • Your speaker or sound system is supported by Spotify. You can check this at Spotify Everywhere or with the device’s manufacturer.
  • Your speaker or sound system is on, and connected to your WiFi network (it may have a connection indicator light).
  • If this is the first time playing to the speaker/sound system from your phone/tablet, make sure they're both connected to the same WiFi network. (I.e. if your device’s connected to 4G instead of WiFi, it probably won't work.)
  • You have the latest version of Spotify on your device.
  • All devices' software is up-to-date. If you don't know, check with your devices' manufacturer for how to check and update the version software.
  • You're not trying to play local files. These are not supported by Spotify Connect.

If you’re still having trouble after those checks:

  • Restart the Spotify app.
  • Close any other apps you’re not using.
  • Restart your devices.
  • Restart your WiFi.
  • If possible, try a different WiFi connection on the device you're playing from (i.e. your mobile or tablet).

If the problem persists, you may need to perform further troubleshooting on your device or WiFi connection. Check out the support sites for the service provider/manufacturer for help.

For help getting started with your voice activated speaker, check out Voice Assistants.

For a better experience, make sure your speaker is linked to your Spotify account. Most speakers have apps you can configure to set Spotify as your default music service, check out the manufacturer's support site for help.
Note: You can link and unlink your Spotify account at any time.

If you’re still having trouble, make sure:

  • The device you're playing from is connected to the same WiFi network as your speaker. If you're using a Bluetooth connection, check out the section below for help.
  • Your speaker software is up-to-date.
  • You have the latest version of Spotify on your device.

For help on voice commands, check the manufacturer's support site.

If your Bluetooth connection isn't working, make sure:

  • The Bluetooth devices are within 1 meter (3 ft.) of each other, and away from WiFi routers, personal computers, microwave ovens, refrigerators, etc (to avoid radio wave interference).
  • There’s no obstacle in the way of the Bluetooth communication. If a device is in a case, you may need to remove it.
  • Both devices have sufficient charge or power.
  • Turn off the Bluetooth function of other nearby Bluetooth devices.
    Note: Some Bluetooth audio devices can’t connect to multiple source devices at a time. Be sure to disconnect any current connections to use it with another device.
  • Close Spotify while establishing the connection.
  • Close any other apps you’re not using.

Once you’ve checked the above, try restarting the connection:

  1. Turn off the Bluetooth on your speaker or sound system.
  2. With the Bluetooth settings on your device with the Spotify app switched on, delete the information of the speaker or sound system.
    Tip: The setting to delete is often called ‘forget’.
  3. Turn Bluetooth off and back on for your device with the Spotify app.
  4. Turn the Bluetooth on your speaker or sound system back on.
  5. Allow approximately 20 seconds for your device to detect your speaker or sound system. Once it appears, select it to pair.
  6. Open Spotify and play something. The sound should now come from your speaker.

Didn't work?

Depending on your speaker or sound system, you may need to select it as the default for the device you’re playing from or configure the connection to allow media sharing. Look for those options in the Bluetooth settings for the device you’re playing from (i.e. your mobile or tablet).

If the problem persists, check out the support site for the manufacturer for help.

If your aux or USB cable isn't working, check the manufacturer's guide to ensure you have the correct cable for your device. If you do, you could maybe try a different one in case it's damaged.

You can also try these alternative ways to play Spotify to your speaker or sound system:

If you’re having trouble with Spotify and your Chromecast Audio device, make sure:

  • The device you're playing from is connected to the same WiFi network as your Chromecast Audio.
  • Your Chromecast Audio software is up-to-date.
  • You have the latest version of Spotify on your device.
  • You're not trying to play local files. These are not supported by Chromecast Audio.

If you’re still having trouble after those checks:

  • Restart the Spotify App.
  • Close any other apps you’re not using.
  • Restart your Chromecast Audio app.
  • Restart your devices.
  • Restart your WiFi.
  • If possible, try a different WiFi connection.

For more troubleshooting tips, visit the Google Chromecast Audio support site.

If AirPlay isn't working for you, make sure:

  • All devices are on the same WiFi network.
  • All devices' software is up-to-date. If you don't know, check with your devices' manufacturer for how to check and update the version software.

If you’re still having trouble after those checks:

  • Restart the Spotify app.
  • Close any other apps you’re not using.
  • Restart your devices.
  • Restart your WiFi.
  • If possible, try a different WiFi connection.
Denon Spotify App

Denon Spotify App Software

If the problem persists, you may need to perform further troubleshooting on your device or WiFi connection. Check out the support sites for the service provider or Apple AirPlay for help.

Denon Remote App Spotify

Zarathustra[H]

Fully [H]

Denon App Download

Hey all,
So I am at my wits end regarding this, and I'd appreciate any suggestions.
I have a HTPC setup in my livingroom. It is used for both TV and music. I have it configured as the center of a multi-room system via the analogue Zone2 outputs on the back of the receiver. A cable run goes to the basement where I have a distribution amp, and from there I have RCA cables run all over the house: Kitchen, office, master bedroom, back porch, etc.
My most common source for music is Spotify, as it is just too damned convenient.
The problem: Denon lists most of their receivers as having Spotify connect, but the function is spotty at best.
Sometimes you pull out your phone, and it connects to the receiver and just works. Sometimes no matter what you do it refuses to connect. Sometimes you see the receiver detected in the list of available playback devices, and it just refuses to connect, and sometimes it doesn't even show up in the list of available devices. I have googled the issue and the internet is full of others with the same problem, and while there are often many suggested solutions, but never a silver bullet.
Based on these searches, i have tried:
- Switching from wired Ethernet to WiFi
- Switching from WiFi back to wired Ethernet
- Switching from static IP to DHCP and back again
- Soft Power Cycle (power off/on using remote)
- Hard Power Cycle (power off using power button on front of unit, unplug power, wait 30 seconds, reconnect)
- Trying different Spotify machines as sources (desktops, tablets, laptops & phones)
Nothing seems to work. If at the given time the Denon receiver has decided it doesn't want to work today, it's just not going to work no matter what you do. Then another day it may start randomly working again.
The only thing that seems to reliably get me back and running again after this has happened is to do a reset to factory defaults on the unit. The thing is, a home theater setup is highly complex, and restoring all the sound settings and room corrections after a reset is at least a half an hour process, requiring a quiet house. This is not something I can do every couple of weeks when the unit starts acting up again.
This has often resulted in us just giving up and listening to music over our phone speakers, which is INCREDIBLY frustrating given the expense and time I have put into this multiroom sound system. The Spotify Connect feature on Denon receivers simply is so unreliable it is completely useless.
The thing is, it's not just my unit, or my model. I have tried it on both the AVR-x3300W I have now, AND the previous unit I had, the AVR-x1300W, with exactly the same results.
My network is fairly decent (Procurve gigabit switch in the basement, with cat 5e cables in the walls to all major devices and Unifi Wireless Access points) and connected to the outside world via Fios gigabit service which has been damned near flawless, so I doubt either of those are the problem.
I do have the whole house on a VPN service (PIA) and while that sometimes causes problems with certain services, I doubt that is the case here, as I had these problems
So, I have started thinking about alternatives I can do to fix this, and have come up with the following list:
1.) Buy a Spotify Connect compatible device and plug it into the one of the many either analogue RCA, HDMI or optical inputs on the back of the unit, thus bypassing the internal disaster of a feature
2.) Running another length of wire from my main PC and playing analogue audio from there into the back of the Receiver as a music source.
3.) Using DLNA audio output from my PC to the receiver. (I've tried this, but found that there is an unacceptable time lag, and it too is very unreliable, but maybe I just need to set it up better)
4.) Something else?
I'm at my wits end here, and would appreciate some input and suggestions. At this point I want to stab everyone over at Denon....
Moreover, I'd like to understand if there is anyone out there with a Denon receiver who DOESN'T have these issues. Anyone for whom it just works as intended. This problem seems so common on the internet, that I assumed this feature is just broken across all Denon (And possibly Marantz?) units.